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Terms and conditions


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Confidentiality

During some programs, people may reveal very personal information that participants are asked to respect as confidential. Accordingly, all participants are asked to commit themselves not to disclose any information about this group that could be used to identify any individual to anyone outside of the group without that person’s specific prior permission. Participants are always free to discuss their own experiences so long as they do not identify any other person.


Photos and Recordings


In order to regard each individual's privacy and confidentiality, participants must ask permission of the leader(s) and all participants before taking photographs and/or making video or audio recordings during a program, presentation or any other event at One Heart Retreat Center. Recordings and photos must not be shared without prior permission of the program leader(s) and any other person who is included in them.

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Website

One Heart Retreat Center respects the privacy of our users. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website

 OneHeartRetreatCenter.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will  be effective immediately upon posting the updated Privacy Policy on the Site. and you waive the right to receive specific notice of each such change or modification.

You are encouraged lo periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the site after the date such revised Privacy Policy is posted.

Website Privacy Policy

Inclusion

We offer an inclusive environment and welcome people of diverse backgrounds and perspectives.


We welcome people from all genders, races, ethnicities, national origins, social classes, religions, political affiliations or beliefs, sexual orientations, gender identities and expressions. One Heart Retreat Center is non-governmental, non-academic, non-commercial and without political affiliation.


One Heart Retreat Center is proud to welcome participants from the LGBTT*Q community. On occasion, we offer programs that are intended for audiences of a specific gender identity or gender expression. For these and all of our programs, we encourage participants to make choices that match their self-identity.

Refunds

If a program is cancelled by One Heart Retreat Center, a full refund will be given.


If a participant cancels prior to the beginning of a program, the participant (or retreatant) has two choices:


a. Transfer the deposit or amount paid to another program for themselves or someone else.


b. Receive a refund of the full amount paid. If a participant withdraws or is asked to leave after the program has begun no refund will be issued.


If the Registration Fee has been paid by personal check, a refund is not processed until confirmation is received that the payment check has cleared the bank.

Damages

Please respect our property, furnishings and fixtures so that many more guests may be able to enjoy them. Any damage beyond the wear and tear of normal use, as determined at the sole discretion of One Heart Retreat Center, will result in an additional guest fee of $250.

Smoking

Smoking is not allowed in any guest rooms, meeting rooms, common areas, or on any outdoor deck at One Heart Retreat Center. Smoking in any room or outdoor deck will result in a $250 fine. E-cigarettes are subject to the same restrictions as regular cigarettes at One Heart Retreat Center.

Scented Products

Please refrain from using aromatic products such as hair spray, incense, candles, perfume, colognes, lotions, creams and scented deodorant while at One Heart Retreat Center. For some people, these products can trigger reactions such as respiratory distress and headaches. Thank you for being considerate of your fellow guests and our staff.

Quiet Hours

We ask all guests to respect quiet hours between 11:00 PM and 7:00 AM. Music, radios and other noise-generating devices should be turned off or played at a very low volume during these hours. We appreciate your consideration for others and cooperation with this policy.

Lost and Found

If you have lost an item and suspect that you left it at One Heart Retreat Center, please contact the registration office at (501) 825-0108. If the lost item is found, we will contact you by email or phone. Found items are held for 30 days. When the holding period expires, the found items are donated to charity or otherwise disposed of. If you wish a found item to be returned to you, a $10 handling charge will be added to the cost of shipping.